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So I have here my Mate 20 Pro and let me show you how to enter the eRecovery mode on the
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following device. So at the very beginning let's start by pressing the power key
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Let's tap power off and touch power off again just to confirm the operation
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So let's wait until your device will be completely switched off and then let's prepare the USB-C
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cable connected to your computer. So here I have such a cable
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Then you need to start holding the volume up right here. Let's keep holding volume up and while holding this key connect your device with this cable
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Keep holding volume up. Let's keep holding volume up until you see the eRecovery mode
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Excellent this is the Huawei eRecovery mode. As you can see here you can download latest version and recovery or you can accomplish
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wipe data factory reset. If you would like to navigate here you need to disconnect your device from your computer
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And now you may use both volume keys to navigate and power key to confirm it
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If you would like to quit this mode let's choose reboot or shut down
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In my case let me choose reboot. Press power key to confirm it and wait until your phone will be ready to use
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Excellent the home screen pops up. Now you can unlock the device and start using your phone
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