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Here I've got Oppo A31 and let me show you how to reset app preferences on the following device
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So at first you have to open the settings, then find and select additional settings and
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here go to the very bottom of the list where you will notice backup and reset
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Then go to reset to factory settings and finally select reset downloaded apps and their data
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So all photos, music and other non-app data will be retained but still all app settings
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will be restored. And then confirm that you would like to erase downloaded apps and their data by tapping
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on erase data. Confirm it by tapping again on this tab and now just give your phone a couple of seconds
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to perform this operation
1:12
And now you just have to set up your phone again so pick language that you would like
1:17
to have your device in, then tap on continue. Agree with all the terms of usage and tap on continue
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Now it's time to connect to your Wi-Fi as it was also reset so just click here and then
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enter the password. Let me do it off the screen
1:43
And as only the password is entered tap on join. And here you've got all details, tap on next, tap on continue
2:13
And now you can copy data if you want to from your Google account but I will not do it right
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now so let me click on don't copy
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Now you can log in with your Google account if you want to but you can also skip it so let me skip it and then tap on skip
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Here you've got all Google services that are active, tap on accept if you want to have them
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And that's it. Now you can also add some fingerprint, face, unlock or the password but I will skip it
2:58
for now, it can be done later. And if you would like to have auto update overnight just leave it this way and then
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tap on continue. You can also import data from your previous phone if you want to right now but I would
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sell as a brand new one. Now here you've got all apps which were reset and if you would like to have some of them
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for example WhatsApp or some game, smoothly leave it and then install them
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And finally click on get started and now you can use your device again with all app data restarted
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