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Welcome! In front of me I have Fitbit Charge 4 and I'm gonna show you how to
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force restart this device. To force restart this device you will need a
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couple of things. You will need a charging cable that was provided with your Fitbit Charge 4. It looks like this. And also you will need a charging
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brick or access to a computer so you can plug the second end, the USB end of the
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charging cable to the charging brick or computer to provide the power to the
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smartband. Okay, now we can continue. So first we need to plug the smartband to
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the charging cable. And to do it simply align the pins on the smartband with the
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pins on the charger. Press the hands to open them like that. Place the band in the
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charger. Wiggle it around a little to secure it in place like this. And now
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once you plug this to the charger, the smartband, take the second end, the USB
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end of the charger and plug it into a charging brick or computer to provide
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the power. I'm just gonna use this cable right here. Like that. And once these, once
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you see the smartband charging like this, you can go to the side and right
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here you have the touch sensitive button. You need to press and hold it for about
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8 to 10 seconds I believe. Basically until you see the smiling face on the
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screen. This button is a little wonky so sometimes it doesn't want to work but
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I'm gonna press and hold it. Hopefully it works this time. So press and hold the
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button. Keep holding it. And once you see the smiling face on the screen you can
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release the button and wait until the smartband is done rebooting. Like this
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And once you're done you can unplug the smartband from the charger and
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hopefully this will fix your problems. And that's how you force restart this
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device. Thank you for watching. If you found this video helpful please consider
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subscribing to our channel and leaving the like on the video
