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Welcome. In this video, I will show you
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how to resolve most commonly occurring
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keyboard issues on Lenovo Yoga Slim 7.
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So, first of all, let's open the
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on-screen keyboard, which will be our
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helping hands while the keyboard is
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inactive. So, go to settings on your
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device, open accessibility on the
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sidebar, then scroll down to keyboard,
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open this menu, and enable on-screen
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Okay, now using the on-screen keyboard,
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you have to go to the start menu and
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Once you find it, open it, and we want
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to use it to test our device's keyboard.
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So, just uh try pressing each key on
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your keyboard and see whether the entire
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keyboard is inactive or just some
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specific keys. If the entire keyboard is
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inactive, uh then we're going to have to
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troubleshoot the software issue. So,
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first of all, go to start menu, then go
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After that, you have to No, uh not
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settings, but device manager.
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So, search for device manager. Once
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again, use on-screen keyboard or the
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external keyboard if you can connect it
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in the device manager, you're going to
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have to expand keyboards
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select HID keyboard devices, right-click
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each of them, click uninstall,
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uninstall the first one, uninstall the
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and let's uninstall this one, too.
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Uninstall, then click yes to restart
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your laptop, or restart it manually, and
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the operation is finished. Once the
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device is restarted, it will redetect
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the keyboard and will reinstall the
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drivers automatically.
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After the laptop is restarted, try using
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your keyboard once again. See if it
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And if it's not working, then let's
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update drivers for our device. So, to do
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that, let's open the web browser and
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open a new tab and search for support.
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Here we're going to have to select
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detect product underneath the PC option.
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Then we're going to have to go to
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drivers and software. Now, we can either
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perform an automatic update or we can
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also go for manual update. Select
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drivers, find mouse touch button and
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But in this case, we'll only find uh
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Lenovo function keys driver. Uh let's
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install it so I can show you how to
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properly install install drivers on your
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laptop. So, just run the uh file that
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Then click I accept and click next once
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again. Make sure to select install.
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Okay, so right now the driver is
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reinstalled. So, that's how you install
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any driver on this computer.
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Uh also, run the automatic update scan.
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And check whether your device needs to
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update any other drivers.
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Here you have to hit the checkbox next
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to I have read read and agree to Lenovo
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uh service bridge terms and conditions.
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Click continue. Click open.
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Then wait until the scan is finished and
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you'll get the list of drivers. Download
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each one of them and install it on your
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install them on your computer.
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Okay. so once you update all the
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drivers, restart your computer by going
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to the start menu power options, select
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And after that, check your keyboard once
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again. Now, if your keyboard is uh not
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functioning, then uh you have to turn
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off your laptop fully.
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Select shutdown instead of restart.
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And after that, wait until the power
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indicator on your power button shuts
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Unplug all the USB devices from your
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And after that, wait for a couple of
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seconds until your device is fully
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disabled, uh and then prepare
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some tool to remove uh your um
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the the keys that malfunction, so it can
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you can either use the dedicated keycap
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puller, or you can also use uh
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keys that aren't working, then use uh
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Make sure to use it under the angle and
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not to put it too close to your
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keyboard, so that you can uh dust the
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keyboard without spilling liquid from
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the compressed air can. And then,
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and check out the keyboard once again.
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And if you're still experiencing the
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issues, you can either
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uh reach out uh Lenovo customer support
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service, especially if your device is on
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warranty. Uh they will be able to repair
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your laptop for free. Uh otherwise, you
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can just get take your laptop to the
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nearest repair center.
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And that's pretty much it. Thank you for
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watching this video. If it helped you,
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please consider subscribing to our
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channel. Leave us a like in in below,
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and I'll see you in the next one.